Complaints are handled through MyAPES Account.
Use the secure MyAPES Account portal for complaints, documented responses and private follow-up. Public pages provide guidance only.
What to do next
Sign in to MyAPES Account
Use the portal to raise or follow up complaints securely.
Open MyAPES Account, opens external websiteRead public guidance
Use the privacy notice and support pages for public information about APES routes.
Read Privacy NoticeImmediate danger
If a person or animal is in immediate danger, call 999. Do not use public web pages for emergencies.
View support routes